SHIPPING & RETURN POLICY

Shipping

Orders are processed within 1-2 business days, excluding weekends and holidays.

Free Postage for UK Mainland and Northern Ireland, See Product Page for other rates.

 

Returns & Condition

Returns are accepted within 14 days of receipt

Items must be unused, in original packaging and receipt of purchase

Return Process: Email us at cs@og-ateler.co.uk. WE WILL SEND YOU A SHIPPPING LABEL ON APPROVAL.

Return Costs: The customer is responsible for shipping costs for returns.

Damaged and Faulty Items: If an item is faulty or damaged, please contact cs@og-atelier.co.uk with details.

Refunds and replacement will be process by Customer Service on proof of damages of fault.